Category: Management software

In the cleaning service world, there is a fine line between appraisals and complaints, and it all comes down to documentation. This blog delves into how vital quality control and documentation are for client satisfaction. A perfect job can quickly be ruined by a dirty pair of shoes, so documentation not only validates the cleanliness achieved by your staff but also solidifies client trust, offering a competitive edge in the industry. Why Quality Control and Documentation are Important for Your Cleaning Company Your employee cleans the last spot on the floor, leaving a shiny, and spotless floor. But just after the cleaning staff has left, one of the client’s employees steps in with their dirty boots. They had forgotten their keys. Now the floor is dirty, and who gets the blame? You and your cleaning team, unfortunately.  This could all be prevented with some solid documentation. The practice of documenting is a safety net, both for you and your staff. Evidence for if anything is wrong, or for claims against accusations. It goes hand in hand with quality control.   Engaging in quality control means actively ensuring that your cleaning company maintains the standards agreed upon by you and the client. […]

The European Union is implementing new rules for Working Time Regulations. However, with Brexit, the UK are implementing their own legislations. What are the rules now, and how does it affect the cleaning business? In this article, we explain the current rules on WTR in the UK. We also have a look at the effects, with the pros and cons for your cleaning business. Moving Away from the European Union: Working Time Regulations in the UK The UK Government is planning to remove the EU Ruling, a ruling which states that employers must register their daily working hours each day, through an accurate and reliable system. The UK Government wants to give the companies an opportunity for less administrative work. The EU arguments that daily work hour registration, will help avoid uncompensated over-time and support a healthy work-life balance. Therefore, the UK and the EU see WTR differently, but what does it mean for your cleaning business? UK Current Working Time Regulations: What You and Your Cleaning Business Need to Know  The UK Government want companies to follow the existing Working Time Regulations, which means more liberal choices when it comes to time registration. However, there are still some registering […]